Happy Clients

Andrew Hahn – The Boston Athenæum


The Boston Athenaeum
Is Protected By ESG

Project: The Boston Athenaeum, 10 ½ Beacon St, Boston, MA 02108
Installation: Video Surveillance System Upgrade with Remote Monitoring Capabilities

Here’s what Andrew had to say:

  • “ESG had a great game plan for upgrading our video surveillance system.”
  • “The video cameras systems is working wonderfully!”
  • “Our system now covers all the angles we need and gives us remote monitoring of our facility.”
  • “It’s incredible to now be able to watch our cameras from wherever we are, and whenever we want.”

“ESG had a great game plan!”
– Andrew Hahn, Director of Systems, The Boston Athenæum

Defining The Video Surveillance Project:
The Boston Athenæum has partnered with Electronic Security Group to upgrade their video surveillance system and to provide remote viewing and monitoring of their cameras.

Before the project, we met with Andrew Hahn, Director of Systems at the Boston Athenæum, to conduct a site evaluation and listened carefully to his needs before providing Andrew with our video surveillance security recommendations for his facility.

After the upgrading of the video surveillance system, we connected with Andrew again to find out if he was happy with the upgrades, and what his thoughts were.

A Little Bit About Boston Athenaeum:
Founded in 1807, the Boston Athenæum is one of the oldest and most distinguished independent libraries and cultural institutions in the United States.

The mission of the Boston Athenæum is to serve its members, the broader community, and scholars throughout the world by preserving and augmenting its collections of books and art, by providing library services and cultural programs, and by preserving and enhancing the unique atmosphere of its landmark building..

To learn more about the Boston Athenæum, please visit their website at: www.bostonathenaeum.org.

Doris Harrison – YMCA Central Mass.


Three Central Mass YMCAs Are Protected By ESG

Project: YMCAs (The Boroughs, The Montachusett & The Central MA Branches)
Installation: Video Surveillance System with Remote Monitoring Capabilities

Here’s what Doris had to say:

  • “The video cameras systems in all three locations work great!”
  • “The cameras cover all the views we want to see perfectly. We are now able to watch the children in the pools, and in the children’s areas, plus we can observe the comings and goings of the locker rooms.”
  • “We are thrilled with being able to monitor all 3 locations with a Smartphone. And to have all 3 systems working on the same platform.”
  • “It was a pleasure working with your technicians. Jeff was awesome and so neat! Your technicians are the jewels of your company.”

“Your technicians are the jewels of your company.”
– Doris Harrison, YMCA Central Mass

Defining The Video Surveillance Project:
The YMCA has partnered with Electronic Security Group to protect three (3) of their facilities – The Boroughs YMCA in Westborough, MA, the Central YMCA in Worcester, MA., and the Montachusett YMCA in Fitchburg, MA.

The three Central Mass YMCAs were undergoing renovations and improvements, plus upgrades and additions to the video surveillance systems in all three locations.

Before the projects, we met with Doris Harrison, the Director of Information Technology, Diversity and Inclusion at the YMCA Central MA branch, to conduct a site evaluation and listened carefully to her needs before providing Doris with our video surveillance security recommendations for all three facilities.

After the installation of the video surveillance systems, we connected with Doris again to find out if she was happy with the upgrades and additions to the video surveillance systems, and what her thoughts were.

Beth Proko – Worcester, MA

We Took Our Time And Met With
Several Companies Before Choosing ESG

We are very happy with our recent purchase of an alarm system from ESG. After a break in at our home, we resisted the temptation to call just any company to secure our home. We took our time and met with several companies before choosing ESG. Bob and Staff were fabulous to work with from our first call to the installation. We absolutely recommend Electronic Security Group!

Beth Proko
Home Owner
Worcester, MA

Baystate Place – SpringField, MA

Your Installation Team Are Efficient And Knowledgeable!

Hi Bob,

I wanted to let you know how happy we have been with your installation team. They are efficient, knowledgeable, and they took the time to make sure we understood everything they were installing. It is very refreshing to work with a company like yours.
Thank you,

Michael Wood
Area Manager
Baystate Place – Beacon Communities
Springfield, MA

Lane Management Group – Framingham, MA

15 Years Without A Hitch

As the Senior Property Manager at Lane Management Group, Inc, I have had the satisfaction of working directly with Bob and his staff on numerous security related projects over the past 15 years. Bob and his staff are knowledgeable, professional, competent and awesome people to do business with. I would not hesitate to refer them to anyone looking for a qualified turn-key security systems company.
Randy Poitras
Senior Property Manager
Lane Management Group, Inc.
Framingham, MA

The Aurora Apartment Homes – Worcester, MA

I have worked with Electronic Security Group for quite a number of years and can attest to their equipment and service. I manage a large apartment building in Downtown Worcester that does not have a lot of capital so it needs to be bid out, approved and spent where it does the most good. In the past I have utilized a very simple analog system (also installed by ESG) and used it to successfully track problems areas and has lead to many evictions based on the captured video.

ESG recently installed a megapixel camera system in the building and talk about bang for the buck I could not be happier with the result. The coverage and clarity the cameras provide is 10 steps up. The software it utilizes is spot on and a time saver. I don’t have to fast forward and backward when I am in playback looking for issues. The system will bring me right where I want to go. As it utilizes the internet I can monitor cameras from anywhere I may be with an internet connection.

Literally, I can sit at home, grab a coffee and in minutes viewed activity at my camera locations before the coffee is cold. ESG has been my vendor of choice over the last 15 years and I really cannot see that changing.

The Aurora
Stephen Barry
Property Manager
660 Main Street
Worcester, MA 01610

Canterbury Automotive Inc. – Worcester, MA

Do You Want a Camera System, That Will Tell The Bad Guys
Police Is On Their Way!

If you would like a FREE  “73 Point Commercial Safety & Security Audit,
Click Here or Call 1.800.991.3370 or email support@ESGonline.com

Hello Jodi,

It was great talking with you yesterday. These days it is rare that you get to speak to a person with a genuine interest in their clients satisfaction. I truly believe that being a sort of “family” business makes all the difference as we have the same type of situation here. The best advertisement is a happy client who will refer your company to others. We have been very pleased with ESG overall and will not hesitate to recommend your company!

Each of the technicians who have been to our shop to do the installations and programming etc have been exceptional, knowledgeable and extremely patient! The job is not complete until the service is working properly and everything meets or exceeds our expectations. I know that Dan had other meetings scheduled on the day he was here but he rearranged his schedule to complete our job and get it monitoring correctly which required downloading updated software etc. He is a very patient man! The system we have has proved to be a very effective tool here. It was a good investment!


Rita Cardinal,
Canterbury Automotive Inc.
449 Southbridge St,
Worcester, MA 01610